Parker and Nichols in Las Vegas

Parker woke to the sharp sound of his phone ringing. â€Å"Hey are you up because you have to drop your sister to the airport' his dad's voice sounded harsh through the receiver. Parker glanced at his alarm. â€Å"Oh my God!† he yelled, â€Å"it is 11.15, everyone get up now!† He quickly jumped out of bed, ran into the shower and half an hour later, everyone toppled into the car. â€Å"Mum's right,† groaned Natalia â€Å"you are a waste of time, both of you!† â€Å"Shut up!† commented an annoyed Parker, â€Å"We will be there on time. It's not that far.† Natalia hurried through customs and her brothers waved her off. They watched her plane take off and gasped in horror. On the side of the plane was written, ‘Las Vegas'! Nichols shook Parker's shoulder. â€Å"Oh my God!† he yelled, ‘we have sent her on the wrong plane!† â€Å"What shall we do?† cried Parker shaking in disbelief. â€Å"Ok, calm down and breathe,† soothed Nichols, â€Å"I am sure that the air hostess will have checked her ticket and sent her back† They waited for a further ten minutes and then with no more patience, marched up to the departure desk. â€Å"Excuse me, Ma'am,† asked Nichols politely, â€Å"we have sent our sister on the wrong plane. Has she got off yet?† After three hours Parker and Nichols were climbing the walls in desperation. As they worriedly checked their watch, the air hostess came hurrying over and said, â€Å"Your seats are ready. You have been booked and the plane is leaving in ten minutes.† The boys sighed in relief; they would have to follow their sister hoping she would be waiting at MC Carran International Airport, in Vegas. The flight was long and tiring and both boys could not rest because of their worries. All they could do was worry about Natalia and wait for the plane to land. The pilot announced, â€Å"We have now landed at MC Carran International Airport. I hope you enjoyed your flight.† For a split second Parker and Nichols smiled at the pilot's ironic statement. Their humour vanished as they entered the airport and remembered their sister. They caught sight of her exiting the building through a door and ran after her yelling her name. Natalia not hearing the two, jumped into a nearby cab. â€Å"Why is she not listening?† yelled Parker, â€Å"Why is she getting into a cab? Does she not realise she is in Vegas?† They hailed the next cab and Nichols shouted â€Å"Follow that cab. Ha-ha I always wanted to say that.† As the confused driver stared at them, Parker and Nichols collapsed into laughter. Natalia arrived at ‘Loews Lake Las Vegas,' a five star resort. The gobsmacked brothers caught her just as she entered the suite. â€Å"Why the hell are you ignoring us? Could you not hear? We have been chasing you for ages!† shouted Nichols. â€Å"I couldn't hear you!† protested the young girl, â€Å"How was I supposed to know you were here. Besides, I am old enough to be on my own. I don't need you two!† Parker looked at Nichols and burst out laughing. â€Å"YOU don't need US?† they mocked, â€Å"You are still a little girl yet.† Natalia blushed red but said nothing. The suite was beautiful. It had a view of an artificial lake and sunny skies. Light reflected on the glass table. Bright orange sofas matched the painting on the wall. The children had never seen anything so fascinating and their faces reflected their happiness. â€Å"Wow,† exclaimed Parker â€Å"How could you afford this suite?† â€Å"Erm I borrowed Mum's credit card† said Natalia quietly. Parker grinned and pointed out, â€Å"You are going to be in so much trouble, once this is over.† The next hour was spent inquiring about the quickest flight home. Luckily they managed cancelations for the next day. â€Å"Well, while we are here we may as well have some fun tonight † laughed Parker † Come on, everyone, we are in LAS VEGAS!† Nichols gleefully agreed with his brother and just as they were leaving, Nichols ordered Natalia, â€Å"Stay here till we get back. We won't be long.† â€Å"But why can't I come too?† moaned Natalia â€Å"Because you are too young and we might lose you again. Now stay here and be good† said Parker They quickly left a sulking Natalia at the hotel and waited for a cab outside. As they stood, the brothers noticed a red-faced angry looking man staring at them. They realised that he was the same man who they had sat next to on the plane. He spoke harshly, â€Å"How dare you steal my briefcase. Who do you think you are?† As the boys confusedly denied this accusation, the man showed them a bag that read ‘property of Parker Jones.' The boys realised that, on the plane the bags must have accidently been switched. However they had no time to explain as the man pulled up his sleeves and clenched his fists tightly. Parker and Nichols screamed and in a panic, ran down a deserted street yelling for their lives. Unfortunately the furious man was stronger and faster than either of them. Catching up to the two, he punched them in the head knocking them out. Parker and Nichols saw stars and then everything went black. Parker opened his eyes. He was lying on a sticky brownish floor covered in filthy dark stains. A foul odour overpowered Parker's nose and he wretched repeatedly. The broken door had been gnawed away at by the rats. â€Å"Where do you think we are?† asked Nichols worriedly. Parker shook his head. ‘I don't know. I just hope to God that we can get out of here† They both hesitantly peered out of the door into another room similar to the one they had woken up in. Nichols observed a man standing near a small wooden table. â€Å"Hey, that is Mr. Andrew Stevenson.† The two gasped in horror and scuttled back inside. They knew they would have to escape somehow, so shaking with fright; they tried to slowly peer out again. Four men were all busy opening a bag, the same that had been switched earlier. The place was smelly and dirty but the men were more interested in the black bag. As they forced it open, a huge pile of fifty dollar notes popped out. â€Å"We stole this money good and proper† smirked one of the men. â€Å"Perfect plan don't you think?† In shock Parker and Nichols tiptoed out of the building and ran as fast as they could to get help. They explained the whole story to a detective and the police frantically stormed the building handcuffing the men. â€Å"Phew I am glad that is over† said Parker in relief. As he was speaking the detective came up to them and smiled. â€Å"Congratulations boys, you have done a good job. It turned out that the men were on the FBI's most wanted list! As a sign of our gratitude we are awarding you with 10,000 dollars! The boys whooped shouting ‘Viva Las Vegas!'

Challenges Facing the Nursing Profession

Looking ahead at some of the challenges facing the nursing profession seem pretty daunting. Nursing shortages, a rapidly aging population (to also include an aging nursing population), short staffed hospitals are the norm these days. These are just a few examples of some of the problems facing nurses today and into the next century. With a population growing and hospital care struggling to keep up as it is, we have a catastrophe mounting on our hands. The baby boom generation is nearing retirement age. This means they will start to require more and more health related stays in hospitals as their health starts to fail them. The baby boomers make up a whopping 28% of this country. According to the article, The Baby Boomers’ Massive Impact on Health Care, â€Å"AHA acknowledged that the over-65 population will triple between 1980 and 2030, with the first baby boomers turning 65 in 2011. Although the health and lifestyle of people at age 65 is very different than it was in generations past—it’s even been said that â€Å"60 is the new 50†Ã¢â‚¬â€the reality remains that chronic conditions continue to plague the population. In fact, AHA reported that more than 37 million boomers will be managing more than one chronic condition by 2030(Orlovsky, www. nursezone. com). Add in the advancing age of nurses as well. As there is a demand for qualified nurses right now, the demand is growing everyday. According to the ANA the average age of a registered nurse is currently at 46. 8 years. This is a scary thing. Since there is already a shortage of nurses, what will happen when these older nurses start to retire? Where and how does the growing demand stop growing? This is a huge question that needs to be answered quick. The ANA has also stated,† According to the BLS report, more than 2. 9 million RNs will be employed in the year 2012, up 623,000 from the nearly 2. 3 million RNs employed in 2002. However, the total job openings, which include both job growth and the net replacement of nurses, will be more than 1. 1 million. This growth, coupled with current trends of nurses retiring or leaving the profession and fewer new nurses, could lead to a nursing shortage of more than one million nurses y the end of this decade(Nursingworld. com). With deficits like that what happens to healthcare? As the demand for qualified nurses increases, so will the need for qualified teachers. More students need to be taught to become nursing professionals. While this may be one of the last things people think about when it comes to the demand for registered nurses it is one of the more important areas. If there are not qualified people to teach, how do you expect individuals to learn the material needed to succeed? According to the American Association of Colleges of Nursing, nursing schools rejected 26,340 qualified applicants in 2004 primarily because of faculty shortages. And 7 percent of the 10,200 full-time faculty positions at 609 U. S. undergraduate and graduate nursing programs are vacant(Arias www. medscape. com). The nursing profession will be fine. It has overcome and adapted throughout its history and will continue to. The professionals of the field will fight on, just as it does with each and every twelve hour shift that passes by. Read also: â€Å"Ati RN Community Health Online Practice 2016 B†

Keynes Essay Example | Topics and Well Written Essays - 3250 words

Keynes - Essay Example nce these conflicts usually come to an end †¦ It is only in the field of economics that the state of war seems to persist and remain permanent.† (Dillard, 1948) This observation by Knut Wicksell is perfectly applicable to the impact and interest Keynesian economics has generated in the last seventy years or so. The rest of this essay is an attempt to assess the impact made by the Keynesian school of thought in the context of international economy. John Maynard Keynes’ seminal work, the General Theory, has had a profound effect on the way macroeconomic thought had evolved ever since. It divided the fraternity of economists into two groups. On one side were those who believed that a capitalist market economy does not need governmental interference as it is intrinsically regulated by underlying price mechanisms. The other group questioned this supposed self-equilibrating economy’s ability to minimize unemployment rates. This was a widely debated topic during the 1950s and 1960s. Ironically, economists resorted to the neoclassical analysis for settling this argument. As it stands, some form of reconciliation seem to have been achieved between the two viewpoints, but not a convincing one. The economic mechanism behind unemployment rates is of interest to both politicians and businesses alike (Dillard, 1948). In this context, Keynes had made a significant contribution in deciphering and helping understand these key ec onomic processes that concern public representatives and common citizens. To quote, â€Å"The theoretical debate relating to the consistency of macroeconomic equilibrium with an excess supply of labour appeared to have been won by supporters of the invisible hand view, but as a practical matter it was accepted that the self-righting properties of the market were too weak and needed the helping hand of fiscal and monetary policies in order to achieve and maintain the primary stated objective of full employment. Keynesians of all persuasions

Research Request - Has the U.S. governments war on drugs done anything Proposal

Request - Has the U.S. governments war on drugs done anything to reduce the use of illegal drugs - Research Proposal Example The message to the Congress comprised of text concerning with devoting more federal resources to preventing new additions and rehabilitating those who were already addicted, however, this part was not the center of attention like the war on drugs. It is estimated that the US devotes more than one billion dollars every year towards the War on Drugs and this research seeks to find out if the War on Drugs has been successful in reducing the use of illegal drugs in the United States and how effect this is on the overall drug issue. Almost three million people use eighty percent of the illegal hard drugs in the United States and there is highly likelihood of dealing with the Drug-trafficking organizations through changing the behavior of the heavy users of these drugs (Cassel & Bernstein, 2007). A reduction of the rate of consumption of the casual users will not have a considerable effect on the flow of drugs into the country or the flow of money into the areas that produce the drugs. The experience the US has had with marketing’s power has inclined the country to prefer prohibiting and enforcing rather than legalizing and marketing of the drugs. However, this option has associated consequences as an increased number of American citizens go to jail for offences associated to drugs as well as parole violations as compared to property crimes (Alexandrova, 2004). Further, even though the nation spends five times more to jail the people convicted of drug offences that it did thirty years ago, the prices of cocaine and other drugs have reduced by eighty to ninety percent compared to the prevailing prices during the beginning of the war on drugs. Consequently, critics have argued that imprisoning the low-level dealers in the streets is a futile endeavor as their transactions that cost approximately two hundred dollars will cost the state almost one hundred thousand dollars in the offender is given a sentence that

Free Trade Agreements Essay Example | Topics and Well Written Essays - 1500 words

Free Trade Agreements - Essay Example The per capita consumption in U.S tripled by introduction of free trade practice. Americans are depending on different countries in the world for different needs. Americans importing cameras and car from Japan, shirts from Bangladesh, videocassette recorders from South Korea, paper products from Canada, fresh flowers from Ecuador, Oil from Kuwait, steel from China and Computer Programmes from India. In 2001, U.S imports of goods and services totalled $1.6 trillion. Not only in importing goods, Americans are number one in world exporters. They sell computers, bulldozers, financial services, movies and thousands of other products to entire world. They are selling $1.3 trillion worth goods to different parts of the world. In the past three decades, the U.S imports and exports increased from 11 percent to 30 percent. And also financial investment is gown from less than 1percent to 3percent. One of major concern of the Americans was the large import from different countries may destroy the jobs and nation becoming dependent on others. But the trade is the great generator of economic well-being. It improves the competition, through the productivity and quality will improve. It will avail cheaper and better good for the consumers. By spurring economic activity and reducing cots, trade helps create jobs. By enhancing productivity and quality, the U.S companies makes vibrant in world market. Imports are the real fruits of trade because the end goal of economy activity is consumption. Americans view the free trade as an unfair trade. The cheap imports hurts the higher cost US suppliers, but consumers will gain from this. The U.S traders become more dependent on other countries. The domestic industries will fell down. It will destroy the jobs of factory workers, farmers and reduce the wages. On wrong heading into a trade, will sap the US economy and sour its relationship with other countries. The American live and work in a highly dependent Society. People buys good from thousands of sources, including different part of the world. U. S accepted specialisation and trade and as it rewards the standard of living is higher than any other country in the world. English economist David Ricardo explained the benefits of specialisation and trade. In his theory he explains, an average American worker produces 100bushels of soybeans or five pairs of shoes and a Chinese worker produces 8 bushels of soybean and 4 pair of shoes. U.S is more productive than China in both industries, but specialization and trade both the counties can gain more. By shifting American worker from shoe factory to soybean farm produces a gain of 100 bushels of soybeans at the cost of five pairs of shoes. Shifting two Chinese workers from farm to factory raises show out put by eight pairs but cuts soybean production by 16 bushels. The net effect is an increase of 84 bushel of soybean and three pairs of shoes. In this example both the countries should specialised on their own products and this will maximise the production. Both countries can divide the production between themselves and it will offer better than they were by their own. The specialization of trade arises out of the profit motive. Each country can expertise their own advantage and support to the countries for their needs as expertise on their product. By the country can offer better living standards to the people. If we consume only what we produce,

Fair Shares Essay Example | Topics and Well Written Essays - 250 words

Fair Shares - Essay Example Despite (or perhaps because of) your love of all things amphibious, you currently lack the funds to pay each of the others their probable fair share. You will not receive the collection, but wish to receive as much money as possible. You have no knowledge of the amounts in each of the sealed bids, but strongly suspect that Abraham will bid between $10,000.00 and $12,000.00. Soln. As I know that I cannot pay the others their probable fair share and so I won’t be able to win the collection and I also believe that Abraham will bid between $10000 to $12000 than I would think about putting a value that is just below the one that Abraham will put which in this case would be $9999. The reason for putting this value is that it will give me the highest possible fair share without having a chance of winning the items as the fair share that I will get if Abraham bids $10000 and wins it would be: And so the total amount that I will receive would be 2499.75+250.0625=$2749.8125. This is the highest amount that I can win considering that I cannot win the collection and Abraham’s bid will be between 10000 to

Processing-structure-property relationships in (TPE-E) nanocomposites Research Proposal

Processing-structure-property relationships in (TPE-E) nanocomposites - Research Proposal Example Iwahori, Ishiwata and Ishikawa (2003) argue that an understanding of the basic physical relationship in nano scale structural variables and micro scale properties of polymer nanocomposites is very important in this study. The development of polymer nanocomposites optimally using carbon nanotube and carbon nano fibre requires full comprehension of the processing structure property relationships. Aims of the Research The aim of the research is to develop improved materials properties in TPE-E nanocomposites using the processing structure property relationships. The research will develop the following objectives which will be investigated: 1. To optimally disperse the nanofillers into the TPE-E via melt processing and reactive extrusion (Nanocomposite processing). 2. To develop a complete understanding of thee processing morphology properties in the nanocomposite system, most importantly the interplay between TPE-E nanophase domains and an engineered low and high aspect ratio nanofiller s (morphology and properties) 3. To comprehensively determine the mechanical and electrical performance of these nanocomposites. Literature Review According to Kotsilkova (2005) and Dobrzai (2002), an overview of the synthesis and characterization methods of nanocomposite is important in clay layer orientation and its dispersion in various nanocomposites. Many previous researches have tried to relate the clay orientation to the enhancement of materials properties from a qualitative viewpoint. Quantitative studies are may be limited because of lack of techniques to quantitatively determine the three dimensional orientation of structures in nanocomposites. In one of the recent developed techniques of determining the three dimensional orientation, the effect of compatibilizer concentration upon the orientation and dispersion of structures in polyethylene nanocomposite films was found to be thickness. An increase in concentration showed a corresponding decrease in orientation of clay la yer along the thickness of the film (Bevis 1999; Suprakas, Kazuaki & Masami 2003; Liu, Hoa & Pugh 2004). Other researchers have explored ways of using commercially available products to create new materials by synthesising TPE-E to register a wide range of property improvements. The TPE-E synthesis may comprise melt compounding and reactive extrusion using organic clays as nanofillers. Hybrid composition morphology within nanocomposites, when treated in various processes, demonstrates the maximum range of properties of materials. The various methods of attaining a wide range of property enhancements are the organo clay nanofiller surface modification, additional processing parameter and the TPE-E hard and soft segment composition ratio together with the organ clay filler aspect. These material properties are governed by the manipulation of these variables and assessing the sizes of intercalate molecules (Laird & Fleming 1999; Mani et al. 2005). Colbert and Smalley (2002) argue that many other studies have focused on the microstructure processing and property relationships, which have helped in knowledge development and comprehensive understanding of these processes to develop more innovative products both for personal and commercial purposes. Hytrel products

Any topics Essay Example | Topics and Well Written Essays - 1500 words

Any topics - Essay Example Understanding Human Behavior and the Social Environment by Zastrow and Kirst-Ashman (2010) is an investigative study article post by the means of idealism research that applies specific psychosocial early childbearing and pregnancy predictors within a single reproductive woman risks factor (Ramsay and Gennady, P. 14). The article uncovers vividly through extensive discussion multivariate Eriksonian developmental perspective approach for nurses to integrate unique of an unaltered body of mothers of reproductive age. In Ideal environment, the article denotes both quantitative and empirical for of research technique with much utilization of a mail survey to evaluate the evaluative behavior, aspiration factors and psychosocial well-being of reproductive mothers. The article employs a sample population of 2635 participants aged 18 to 20 years selected from the Australian longitudinal study of the survey undertaken for women health (Ramsay and Gennady, P. 16). The article generation is based on the reality that, women of reproductive age psychological factors play a significant role in managing and understanding early childbearing and pregnancy risk issues in women of reproductive age. The research findings presented in the article provide nurses with opportunities to investigate and evaluate the process. In simple terms, the article provides the means of effective nursing interventions or nursing care plan (Ramsay and Gennady, P. 22). The means effective nursing intervention provided by the article helps nursing professions in achieving the best nursing practice in the care of early pregnancy and childbearing women based on the Eriksonian Developmental point of view. The article’s study exploits Erikson psychological development theoretical framework that has been understudied in longitudinal nursing research. Therefore, of all psychosocial factors that may face women

Venue Management for Events. The Emirates Stadium Essay

Venue Management for Events. The Emirates Stadium - Essay Example This tier can carry a total of 2, 222 spectators in total. The box prices start at ?65,000 per year inclusive of V.A.T. and caters for all the home league games and any other played at the Emirates stadium. The Emirates Stadium (Picture courtesy of Arsenal.com) The Diamond Club is the next tier and represents the most exclusive area in the stadium. This is a place that hosts only invited guests and the ticket prices are ?25,000 in advance plus an additional ?25,000 a year. The high demand for tickets in London coupled with the fact that the people living in London are relatively wealthy implies that the ticket sales from the premium seating and the corporate boxes are very high (Chung, & Hwang, 2010). The picture measures 105 by 68 meters with a total grass area of 113 by 76 meters running from north to south. The players’ tunnel and the dugouts are placed on the western side of the pitch just below the main television camera. The away fans are placed in the south- eastern cor ner of the lower tier. The configuration of the away fans can however be expanded from the current 1,500 seats to about 4,500 depending on the demand. This extension has been provided for by the lower and the upper tiers. This stadium has enough space for the travelling fans as required by the Football Association (FA). An aerial view of the Emirates Stadium (Picture courtesy of Arsenal.com) The upper tier has been contoured in order to leave some open space in the ground corners and the roof is equally inward canted. These features are meant to facilitate the flow of air and sunlight to the pitch. These are very vital elements because both players and fans need a good supply of both light and fresh air. The... The paper tells that Emirates Stadium also inbuilt conference holes that accommodates various events like music shows, wedding ceremonies and big meetings. The stadium also well structured roofs that provide shade and shelter to the fans with the centre part left open to allow penetration of sunlight into the pitch. The environment surrounding the stadium is well ventilated as depicted by the contoured walls to provide goods circulation of air. The regions surrounding the stadium are highly secured with security inspection starting at the railway stations before journeying towards the pitch. Entrance of fans is high controlled as the technology system at the gates only allows individuals with smartcards to get access of the stadium during matches. The interior of the Emirates Stadium is highly beautified with green coloured grasses on the pitch and conspicuous red colours dominating the stadium. In addition, the stadium is installed with high tech cameras and big television screens t hat offer exemplary view for distant fans within the stadium. The stadium also has inbuilt catering section and food shop that provide easy meal to fans at very affordable prices. Accessing the stadium is somehow very easy as can be evidenced by good network of roads and railway lines just passing near the stadium. In order to ensure further security, parking is never allowed around or near the stadium and vehicles is usually parked at residential streets that are meters away from the stadium thereby compelling fans to walk for few minutes to the stadium.

Overseas Volunteer Essay Example for Free

Overseas Volunteer Essay The summer of 1996 was a time of great change for me as an individual. This was the summer that I was fortunate enough to get to spend six weeks as part of a traveling abroad program. These six weeks changed the way I viewed different places, people and cultures. I was lucky enough to experience many different things in many different places. I met many people from interesting cultural backgrounds and learned a lot from them. These six weeks prepared me for many new experiences in life. While traveling, I stayed with different families who were kind enough to take me in. Living with people who had different cultures and sometimes even different languages was a challenge for me since I had never even been out of the United States before this trip. I got to learn how to adapt to new situations by finding inventive ways to communicate with other humans. This was invaluable to me because it forced me to really pay attention to other people and learn about their cultural values through observation. This is a skill that has stayed with me. I have learned to slow down and really listen and observe in order to learn new things and gain new perspective. I was also able to visit many historic sites, landmarks and museums during my travels that I had only read about in books. I was able to apply a picture in a book to the real setting and this was an incredible experience. In these visits I was also able to learn a great deal about the culture in which I had immersed myself. This allowed me a deeper understanding of the people around me. These visits also told me about the rich histories of different groups of people and how they shaped the culture as it is today. In addition, I was able to try new and different foods which only added to my cultural experiences. At the same time, as I was experiencing new cultures I was also able to reflect on my own culture and the importance that it holds in my life. My travels have helped shaped the person I am today. I was forced to learn patience as I was immersed in cultures with different values and languages. I learned how to be creative in finding ways to communicate respectfully. I built my self confidence as I began to realize how capable I was of learning about different cultures in ways other than reading books. I got the opportunity to meet interesting people who helped me understand different ways of life and apply those to my own life. I learned how to be flexible in adapting to new ways of doing things, new ways of communicating and even new ways of eating. I experienced a great deal of personal growth in these travels that will prove invaluable to me in my future accomplishments. Changing lives is a great experience. This sentence sums up why I would like to be a Peace Corps Volunteer. I have a deep desire to change the world by changing the lives of people less fortunate than me. I have been fortunate enough to have access to a high quality education. I have always enjoyed learning and experiencing new things and I would like to pass that on to other people. My college education was only a starting point in my life long learning endeavors. I have a passion for knowledge that has allowed me to reach a point in my life where I wish to give 27 months serving as a volunteer and enriching the lives of people around the world. Habitat for Humanity has given me valuable life skills but more importantly gave me the opportunity to help people less fortunate than me. I have been able to build homes for people and at the same time learn about their individual lives. I have taken my passion for helping others and in the process began to realize how one person can make a great difference. I can be that one person that takes the initiative to make small changes that will eventually lead to big changes. I desire to take this realization and travel the world helping others through small changes. Four years in the workforce has also given me valuable experiences that will enable me to be an effective volunteer. Through working, I have gained leadership skills that will serve me well when working with a team of other volunteers. These leadership skills will help me work cooperatively to make positive changes in the world. I have also gained a clear understanding of globalization outside of the United States and I wish to build on that knowledge through my volunteer work and opportunities I wouldn’t be able to have if I continued working in the corporate world. Working as a volunteer will provide me with international experience and new insights about the world around me. I can learn new values and perspectives that will make me a more well rounded and empathetic person. I will gain new understandings of different people and cultures and be able to apply some of that to how I live my own life. At the same time, I will have a great responsibility to show others my values and teach them new and exciting things about my own culture. Twenty-seven months is a short time in my life but those months will mean big changes in my life that will last long after my time serving as a volunteer is over. My life would be greatly enriched by helping others through small changes. I look forward to the chance to start making small changes right away and watching those small changes turn into big changes that have positive impacts on people around the world.

Implementing Green Initiative In Malaysia Environmental Sciences Essay

Implementing Green Initiative In Malaysia Environmental Sciences Essay The main objective of this research proposal is to discuss how the research process will be carried out on the selected topic. The topic for this research is Service Industry (Food and Beverage industry) perceptive on implementing Go Green initiative in Malaysia. This topic is chosen due to the fact that there is a limited research that applies to the Malaysian FB market. The purpose of this proposal is to shows how the actual research will be carried out on the topic. However, due to the limitation of the research, the research content will contain background analysis of green practices in Malaysia as well as in other counties. An other aspects of the research are based on demographic, attitude and behaviour of how the service industry has perceived in implementing such concept from its dimension of awareness, understanding and acceptance. By breaking down and studying these aspects, it will help to provide the actual information that is useful for the service industry players to become a sustainable FB industry and take initiative on such practices. This proposal will later discuss how this concept has been implemented in other countries. This is to develop a theoretical framework of these aspects and form a Go Green framework. This includes comparison of current implementations of Go green initiatives. Moreover, the research will also look into whether the government should enforce regulations on the FB industry for Go Green initiatives as default practices. Introduction Irrespective of industries, a business is governed with the intension of being Profitable, Sustainable, Productive and aims at achieving the highest level of customer loyalty towards their products and services. Achievements of profitability in businesses are focused more on increased revenue, lower cost of operations and higher profits. Long term growth, consistent revenue and profits, low cost of labour and resources, and being self-sufficient is the focus of businesses in terms of sustainability. Optimal usage of resources, Better utilization and optimal usage of assets are the main focus of businesses for productivity. Increased customer loyalty and increase in customer traffic are the focus of businesses for customer loyalty. In the above mentioned context, sustainability and productivity is a major impact to the FB organization to achieve positive profitability. As a result of industrys major impact, Going Green concept focuses service industry to become sustainable and productive with low cost, and optimal utilization of both assets and resources. Research Problem The idea of going green is relatively new to the food service industry in Malaysia compare to other industry sectors. This is due to the fact that there is limited industrial research and government regulations undertaken on green restaurant concept implementation and its practices in Malaysian market context. Malaysian FB industry is not a highly regulated market by the Malaysian government. Licenses to operate a FB outlet is not a combined effort of various agencies but limited to Ministry of Health and other licensing agencies. Department of environment and other agencies are generally not involved. The legislations / rules and laws of Department of environment and other related agencies are more concentrated on environment issues that are generated by commercial establishments in terms of pollution control and not green initiatives. Therefore, this research focuses on understanding and comprehension of various processes, methodologies and best practices for a Go Green framework for the food and beverage industry in Malaysia. There are two reasons that this research has carried out on this specific topic. Green related articles were already published in Malaysia. Environmental concerned green programmes have been implemented in Malaysia since many years ago. And also many articles that related to its programmes has being published in various sectors like waste management, green building, recycle policy, organic food sectors, hospitality and tourism sector, and etc. Especially in service industry perceptive, there are very limited or almost none have been published green related articles. Provided government regulations are not clearly specify for service industry. There available data like environmental education, green building index, green technology guidelines and process, however, there are no clear information that are stated for service industry to follow. Appendix 1 shows that industry commitment in Green initiative has increased from 2008 to 2009, thus research was analyzed by restaurant industry forecast, 2010. However, such kind of focus has not been done in Malaysia restaurant industry. These shows that service industry in Malaysia has very limited research that give clear information on Go green implementation. From this research, industry will benefit the actual information of industry players perceptive and the best suitable framework of Go green implementation in Malaysian market context. Research Objective To measure the degrees of industry awareness towards the green restaurant concept in Malaysia market context. To identify and understand existing knowledge of green restaurant concept among Malaysia market. To discover the market acceptance ability of green restaurant concept. Develop a framework for the industry to accept Go Green concept to be implemented for long term sustainability. Objectives of the research aim to understand the used of Go green concept in service industry. This is due to limited research has not been done in this particular study area in Malaysia. The outcome of the research will not only benefits to the industry players but also will give a clear framework of how industry can sustain by developing this idea. Therefore, the research will carry out to investigate how industry perceived and identify needs of framework to implement the concept. Research Questions How good is the industry player aware of a green restaurant concept? What is their understanding of the Green restaurant concept, and what is their current contribution towards going green? What is their existing methods or processes of having a sustainable business? Is the Malaysian Food and beverage market willing to accept green restaurant concept practises? Is the food and beverage industry acceptable for the Go green initiatives to be a government regulation? Literature Review Definition Go Green or Going Green is a concerned with the protection of the environment (Oxford Advanced learners Dictutionary, 2000); steps to conserve energy, reduce pollution and save money ( The U.S. Chamber of commerce Small Business Nation). Caroline S. Tauxe (2009, Vol.5 No.1) mentioned that green practices as a cost-saving response to the effect of high energy prices on operations and on supply and distribution chains, and these measures are valued first in terms of efficiency gains. In restaurant industry, green restaurants may be defined as new or renovated structures designed, constructed, operated, and demolished in an environmentally friendly and energy-efficient manner (Lorenzini 1994, 119) cited by Hsin-Hui Hu, H.G. Parsa, and Self.J, 2010. In Union for reform Judaism (2010) stated that going green defines as the activity of adding sustainability principles and considerations into the planning process of an event or organizational or personal lifestyle. According to Ministry for the environment of New Zealand defines a sustainable industry as an industry that anticipates economic, environmental and social trends to minimise risk and takes opportunities to improve comparative advantage. A research of Schubert.F (2008) mentioned that companies across all sectors try to develop products and practices with minimized environmental effect as part of social responsible practices, but also in order to establish themselves in a new niche for consumers with environmental concerns this is also true for the hospitality and tourism industry where businesses often rely on the integrity of the environment. Hotels located in natural areas such as mountains or beaches for example, are especially dependent on the healthiness of their sites, and therefore some have been engaging in green practices and eco-tourism for several years. Restaurants however, are often less dependent to such environmental factors and have therefore shown less care for these issues. Areas of green practices Green restaurant association (GRA) explained that fully transformed green restaurant provides a comprehensive and user-friendly method of rewarding existing restaurants foodservices operations, new builds, and events with points in each of the green restaurant associations seven environmental categories. Seven categories which compiled with water efficiency, waste reduction and recycling, sustainable furnishings and building materials, sustainable food, energy, disposables, and chemical and pollution reduction. Hence, the restaurant who are pursuing for becoming fully integrated green restaurant from GRA are also require to use products like- chlorine-free paper products, nontoxic cleaning and chemical products, renewable power, and green building and construction (Wallace.A, 2005). One of the most popular going green concepts is done by practicing the 3R principle which is by reducing, reusing, and recycling the resources used, using organic products, and installing equipments with green technology. In the restaurant industry, small daily savings often make the difference between long-term profit and loss (Restaurant waste minimization guidebook, State of Havaii). In addition, a restaurants costs go up when it installs pricey equipment to make its operation more sustainable and pay extra to source ingredients that meet sustainability standards (Observer,2010). Furthermore, Schubert.F (2008) highlighted that the details of creating an Environmentally Sustainable Restaurant Industry- Green restaurant association (GRA) has also provides guideline for the following areas: Energy Efficiency Conservation: Energy efficient technologies and conservation practices exist for lighting, heating, ventilation, air-conditioning, foodservice appliances, office equipment and transportation. Water Efficiency Conservation: Water efficient technologies and conservation practices exist for foodservice appliances, equipment, and landscaping. Recycling Composting: Recycling services exist for many waste products such as glass, plastic, metal, cardboard, mixed paper, grease, ink toner cartridge. Food waste can be diverted from landfills and made into nutrient-rich soil through the use of a composting service or an on-site system. Sustainable Food: Sustainable food products support the long-term maintenance of ecosystem and agriculture for future generations. Organic agriculture prohibits the use of toxic synthetic pesticides and fertilizers, irradiation, sewage sludge, and genetic engineering. Locally grown food reduce the amount of pollution associated with transportation primarily by fossil fuels. Plant-based food require fewer natural resources and create less pollution per calorie consumed. Pollution Prevention: Pollution prevention is achieved through source reduction, reuse, or improving operational practices. Recycled, Tree-free, Biodegradable Organic Products: Recycled products are made from materials that are collected from post-consumer or post-industrial waste sources. Tree-free products are made from alternative plant sources such as hemp or kenaf. Biodegradable products are capable of being decomposed by biological agents, especially bacterial. Organic products are grown without the use of toxic synthetic pesticides and fertilizers, irradiation, sewage sludge, and genetic engineering. Chlorine-Free Paper Products: Chlorine-free paper products are unbleached or whitened with alternatives such as hydrogen peroxide, oxygen, and ozone. Non-toxic Cleaning Chemical Products: Non-toxic cleaning and chemical products are biodegradable, free of hazardous ingredients, and are safe for people, animals and environment when used properly. Green Power: Electricity and power is available from renewable resources such as wind, solar, geothermal, small hydro and biomass. These energy sources cause dramatically less air pollution and environmental damage compared to fossil fuel, nuclear, and large-scale hydroelectric energy sources. Green Building Construction: Green design and construction practices significantly reduce or eliminate the negative impact of buildings on the environment, occupants, and the local community. Education: Education of staff on the environmental impact of the restaurant industry and a path toward ecological sustainability. Benefit of Go Green Publicity The GRA and its certified green restaurants have been featured in the following media outlets: NBC Nightly News, The Wall Street Journal, Time Magazine, CNN, The Washington Post, The New York Times, National Public Radio (NPR) and etc (cited by dinegreen.com). Cut costs In dine-green website mentioned that some restaurants that are green certified save thousands of dollars each year, and through the help of the GRAs consultants, are able to access rebates, incentives and other money saving programs. Improve staff productivity and morale Staff awareness of going green due to the fact that the industry is currently run by young entrepreneurs who are aware of the environmental issues. GRA have reported that staff productivity and morale increase upon their certification. Restaurant employees have demonstrated that they want to work for businesses that are making real, credible and transparent environmental changes. Being a part of the solution to our worlds environmental problems goes a long way in gaining a restaurant employees loyalty. (Cited in dinegreen.com) Increase in new customers and customer loyalty Eating out has always been considered a splurge or extravagance in the average Americans budget. The growing trend in restaurant dining is that consumers want to feel as if they have done something good, other than just having nice meal. This fact alone can drive in new customers and create loyal ones. (Cited in dinegreen.com) Stay ahead of legislation Environmental legislation for restaurants is sweeping across the world, from plastic bag and Styrofoam bands, to recycling mandates. More and more cities are in the process of either considering or passing legislation relating to matters of restaurants and the environment. Because Certified Green restaurants have already completed these important environmental changes voluntarily, when legislation strikes, the GRAs restaurants are able to continue running their businesses while their competitors are scrambling to comply with the latest mandates. (Cited by dinegreen.com) Industry perception and acceptance of Go Green According to Oxford Dictionary for the Business World (1993), perception is an intuitive recognition of and an aesthetic quality; a way of seeing, understanding. Perception is the terms used to cover those processes, which gives coherence, unity and meaning to a persons sensory input. It involves all those processes we use to select, sort, organise and interpret sensory data to make meaningful and coherent picture of our world (Rice, 1993) cited by Kamal Izzuwan Bin Ramli, Noor Suhaila Binti Yusof, Muharis Bin HJ. Mohamed, 2004). A frequent research by Hu.H.H, Parsa.H.G and Self.J (2010) said that knowledge of sustainable restaurant operation is an important determinant of intention to patronize a green restaurant. Research Conceptual Framework Awareness of going green The following are some points that will be made during the awareness stage. Awareness of the businesses on the green initiatives, Availability of information for these businesses about going green Understating green objectives The following are some points that will be made during the understanding stage. Existing knowledge on going green Knowledge on the impact of the current environment on not going green. Knowledge on how they can be profitable and have a sustainable business by going green Acceptance of going green The following are some points that will be made during the acceptance stage. Weather they are willing to invest in going green initiatives Participation in going green by changing business processes Investments into resources to go green Methodology Methodology of this research will be used base on the primary data and secondary data. Primary data will be collected by using survey questionnaires to the restaurant managers and owners around Kuala Lumpur. Secondary data will be gathered from the relevant academic journals, books, published magazines and articles, and also internet sources. Basically, the survey questionnaires will be distributed to three different types of restaurant such as: fast food restaurants, casual dining restaurants and semi-fine dining or fine dining restaurants. Approximately 30 survey questionnaires will be distributed as sample. The questionnaires will be demonstrated in demographic, attitude and behaviour study on each type of restaurants. This is to ensure there is a balance in different types of service restaurants owner perceptive on Go green concept implementations in Malaysia. The outcome of this survey will give better understanding on how restaurant owners aware and deep analysis of their understanding on this concept. And also it will help to indicate the best options of practices needed for the Malaysian market context. Secondary data will be collected from academic journals, books, relevant magazines and articles, and internet sources. This will enhance the better understanding on theoretical framework of Go green concept practices. In additionally, local government data and non-government organisation data will also include in this research. This is to clarify such concept has been performed in other industry sector as well as to identify the availability of Green supply chain in Malaysia. From above mention data collections, this research will shows industry perceptive on implementing Go green concept and it will also show the best options of practices for Malaysia market which may or may not be an exact practices to compare to other country.

The 1920s Essay -- essays research papers

The 1920’s The 1920's were a decade of enjoyment, employment, and for some disappointment. It was a decade classified as the "roaring twenties." Men returning from World War I had to deal with unemployment, wheat farmers and oil companies were striking it rich, new modern conveniences were being thought up, and fashion was a major issue among the rich. During the twenties the economy had a definite impact on the society. It benefited some, but hurt others. The people that benefited were the prairie farmers and the oil companies. The people who didn’t benefit were American soldiers returning from WW1. Around the middle of the twenties, a wheat farmer was the person to be. Business was booming for all the wheat farmers, places like Europe, which were in war, were hungry for American’s wheat and contributed tremendous business to the American wheat industries. Farmers began making more money than ever before, and they started buying farm machinery to take place of their cattle and horses. Prices of wheat were at an all time high, which gave America’s wheat industry an even bigger advantage and a bigger form of money making in our economy. American soldiers on the other hand who had returned from war were expecting to be employed when they returned, but not even after fighting for their country could they get a job . It was very hard to get a job because women and immigrants had taken them all during the war. American soldiers were surprised at how difficult it was to...

Progressive Discipline Essay -- essays research papers

Independent Contributor Each Independent Contributor is accountable for reaching established performance objectives, and will be evaluated and reviewed on an ongoing basis. When an Independent Contributor’s performance falls short of his/her expected objectives, behaviors, or skills, a Performance Improvement Plan will be initiated immediately. During the implementation of the performance improvement plan, written documentation of discussions, counseling, and termination warnings will be maintained by the department manager and Human Resources; with copies given to the Independent Contributor. However, termination, if warranted, may occur at any time even if an employee has not been subject to or completed the Performance Improvement Plan. A review period will be specified in the Performance Improvement Plan. The length of this period depends on the type and nature of the performance deficiencies involved. If the Independent Contributor fails to meet minimum performance standards or shows unsatisfactory progress during the review period, or subsequently, disciplinary action including termination will take place. When an Independent Contributor does not successfully complete a review period within the Performance Improvement Plan, termination will result. Termination may still occur at any time during the review period. In addition, immediate termination may result for flagrant conduct such as, but not limited to, insubordination, poor performance, misconduct, or unethical behavior. If circumstances warrant, an Independent Contributor may be terminated without notice. IT Technician - Union Employee The union is committed to fair and effective policy through collective bargaining to maintain the safety and good health of our membership. Therefore this progressive disciple policy which was established by the company and the union; is being put into place to establish rules pertaining to IT technician conduct and performance so that all IT technician personnel can conduct themselves accordingly. These rules are not intended to restrict the IT technician’s legal rights; however they are being established to help IT technicians’ work together according to established company standards. The IT technician’s supervisor will keep him/her informed of all company rules and any changes that may occur. It is company policy that IT technician s will be given sufficien... ...eriod is up the employee will be terminated. Sales reps must comply with the standards of behavior set forth by the company in all aspects of their job. The use of company resources, including computer systems, telephones, electronic mail and internet services for personal use may occasionally take place, provided that such use is within the company’s Policy. However excessive use will result in disciplinary actions as appropriate. Conclusion These polices are all similar as they in force company policy, performance and ethical behavior. All policies are written and identify the variety of disciplinary actions that may be imposed in a progressive manner. The progressive discipline polices above are written with the intent of promoting a productive work environment. They are different in that the independent contributor focuses on accountably of established performance goals. Where as the IT technician focuses on improving job performance, and the overseas sales rep deals with meeting sales figures and corrupt activities. Bohlander, G., and Snell, S., (2004). Managing Human Resources. South-Western College Publishing / Thomson Learning. http://pmareintranet/intranet/empman.stm

Poe :: essays research papers

What is the total effect of a story? The total effect of a story is the specific response an author expects to get from his/her readers. In "The Tell-Tale Heart," by Edgar Allen Poe, is complete and total horror. The setting, plot, character and even point of view contribute to this total effect of horror. The setting contributes to this total effect in several different ways. All of the shudders in the house were closed, so no one could see anything from the outside in or the inside out. This was scary because no one ever knew what went on in that house except the old man with the googily eye and the murderer. The house was old and creaky, and, during the midnight hours, was pitch black. This creaky old house is a classic for horror stories and films, so it definitely adds to the total effect. The plot also gives that same feeling of horror. The way the murderer watched the old man night after night, for hours at a time. You got the total effect of horror when he flipped the bed onto the old man, and then chopped him into little tiny pieces and hid him the floorboards. Then the police came to see about a scream that was reported earlier. The man led them through the house, claiming that the old man was out of town for a while. He finally sat down in the exact spot where the old man had been buried under the floorboards. What eventually made the man confess to what he had done when he imagined that he heard the old man's heart beating from under the floorboards. It got louder and louder until finally he thought they(the officers)were just driving him insane and they heard the heart to and they must have heard it until he just jumped up, ripped off the floorboards and said "I did it, I killed him," pointing at the pieces of the man. Characterization is the biggest part of the total effect of horror. The man seemed normal enough, except for the fact that the old man's "vulture eye" made a little crazy. He was very normal, until the "eye" drove him to stalking the man while he was asleep, and then finally killed him. At the beginning of the story, or the end, whichever you would like to call it, it was the beginning, and the end, he kept saying "I'M NOT MAD," it was sort of, well, a psycho thing to say after chopping someone into little pieces and hiding them in the floorboards, that kind of told

Impact of Nationalism

The rise of nationalism in Zambia started with the formation of welfare societies as it advanced to trade union as well as to the formation of political parties which led to people identify themselves as belong to one race. The first welfare society was formed by Donald Siwale and was called Mwenzu welfare society in 1912, in 1939, the formation of northern Rhodesia African union workers took root, and the second world war speeded up nationalism. In 1946, the Federation of African Welfare Societies was formed.Two years later the Mineworkers Union was created and in the same year the Federation of African Welfare Societies reformed itself as the Northern Rhodesia African Nationalist Congress (ANC), under the leadership of Harry Nkumbula. A union for railway workers was established in 1949. In 1958, some members broke away from ANC and formed ZANC and Kenneth Kaunda become the leader and the part was banned. And the following year in 1959, UNIP was formed.There were violent uprising an d acts of sabotage caused by UNIP and in 1964, Zambia become sovereign state Nationalism has had the affirmative impact to the Zambian culture as it transcended regional and ethnic division and spanned the colony, this helped the people to fight for their rights. The struggle for independence along region and ethnic group groups would have being difficult and delay the attainment of freedom from the colonial rules but the integration of different ethnic groups and region gave birth to a new state.Nationalism in its historical context can be defined as an ideological movement aimed at attaining and maintaining the identity and unity through social cohesion and autonomy through national self-determination of a â€Å"nation,† or a peoples united under a â€Å"national† banner ( Nationalism has also being defined as the attitude that the members of a nation have when they care about their national identity, and the actions that the members of a nation take when seeking to achieve or sustain self-determination.Nationalism in a wider sense is any complex of attitudes, claims and directives for action ascribing a fundamental political, moral and cultural value to nation and nationality and deriving obligations (for individual members of the nation, and for any involved third parties, individual or collective) from this ascribed value. There is a fair amount of agreement about what is historically the most paradigmatic form of nationalism.It is the one which features the supremacy of the nation's claims over other claims to individual allegiance, and which features full sovereignty as the persistent aim of its political program, therefore nationalism has a positive impact on Zambia’s culture as it makes citizens realise that individual duties and loyalty are less important compared to national duties and loyalty.Adding to this is that citizen will accept the autonomy of their government and its responsibility. Nationalism is essential as it safegu ard the moral life of communities since it is the only form of political institution capable of protecting communities from the threats of globalization and assimilation, for example, the introduction of gay rights has being in vain as the culture of Zambia does not support it as it is considered to be immoral.Nationalism has positively impacted on Zambian culture as it provide an overall sense of unity across all groups and acceptance of all human beings across the country, everyone feels attached to the unitary state and there is no tribal or individuals who are superior than others, nationalism has instil to every Zambian the spirit of Zambian identity despite of their region and ethnic belonging, for instance, to avoid tribalism and regionalism, DR Kaunda introduced the a system where he disseminated the ethnic groups into different areas despite of ethnic or region group one belonged, everyone one had a sense of belonging, identity and a spirit of Zambian where ever they were s ent. Therefore nationalism has impacted the culture of acceptance among Zambians.Nationalism promotes liberty through national self-determination which is a form of positive liberty, the ability to make decisions and take actions that express what is a national value. Second, nationalism may also support the positive liberty of individuals. The negative impact of nationalism to Zambian culture is that the members of minority group are often disadvantaged in relation to a dominant culture because they have to rely on those with the same beliefs, custom and culture to conduct the affairs of daily life. Since freedom to conduct one's daily life is a primary good, and it is difficult to change or give up reliance on one's minority culture to attain that good, this reliance can lead to certain inequalities if special measures are not taken. Spontaneous nation-building by the majority has to be moderatedThe stand out point on the depressing impact of nationalism to Zambian culture is that it has to conflict, those who are not in support of the dominant culture had crushed with the government and the majority. For instance, in late July and early August some 10,000 Lumpa church members in the Northern Province, revolted. The religious sect, which combines African and Christian beliefs, was ruled by Alice Lenshina, formerly a Presbyterian. By forbidding Lumpas to join political parties, she had been responsible for previous clashes with the UNIP. A resettling of Lumpa villages by the government touched off the revolt. After being taken into custody, Alice Lenshina ordered her followers to lay down their arms, but not before there were over 600 dead, 350 wounded, and 5,000 homeless

A Game of Thrones Chapter Sixty-five

Arya The scent of hot bread drifting from the shops along the Street of Flour was sweeter than any perfume Arya had ever smelled. She took a deep breath and stepped closer to the pigeon. It was a plump one, speckled brown, busily pecking at a crust that had fallen between two cobblestones, but when Arya's shadow touched it, it took to the air. Her stick sword whistled out and caught it two feet off the ground, and it went down in a flurry of brown feathers. She was on it in the blink of an eye, grabbing a wing as the pigeon flapped and fluttered. It pecked at her hand. She grabbed its neck and twisted until she felt the bone snap. Compared with catching cats, pigeons were easy. A passing septon was looking at her askance. â€Å"Here's the best place to find pigeon,† Arya told him as she brushed herself off and picked up her fallen stick sword. â€Å"They come for the crumbs.† He hurried away. She tied the pigeon to her belt and started down the street. A man was pushing a load of tarts by on a two-wheeled cart; the smells sang of blueberries and lemons and apricots. Her stomach made a hollow rumbly noise. â€Å"Could I have one?† she heard herself say. â€Å"A lemon, or . . . or any kind.† The pushcart man looked her up and down. Plainly he did not like what he saw. â€Å"Three coppers.† Arya tapped her wooden sword against the side of her boot. â€Å"I'll trade you a fat pigeon,† she said. â€Å"The Others take your pigeon,† the pushcart man said. The tarts were still warm from the oven. The smells were making her mouth water, but she did not have three coppers . . . or one. She gave the pushcart man a look, remembering what Syrio had told her about seeing. He was short, with a little round belly, and when he moved he seemed to favor his left leg a little. She was just thinking that if she snatched a tart and ran he would never be able to catch her when he said, â€Å"You be keepin' your filthy hands off. The gold cloaks know how to deal with thieving little gutter rats, that they do.† Arya glanced warily behind her. Two of the City Watch were standing at the mouth of an alley. Their cloaks hung almost to the ground, the heavy wool dyed a rich gold; their mail and boots and gloves were black. One wore a longsword at his hip, the other an iron cudgel. With a last wistful glance at the tarts, Arya edged back from the cart and hurried off. The gold cloaks had not been paying her any special attention, but the sight of them tied her stomach in knots. Arya had been staying as far from the castle as she could get, yet even from a distance she could see the heads rotting atop the high red walls. Flocks of crows squabbled noisily over each head, thick as flies. The talk in Flea Bottom was that the gold cloaks had thrown in with the Lannisters, their commander raised to a lord, with lands on the Trident and a seat on the king's council. She had also heard other things, scary things, things that made no sense to her. Some said her father had murdered King Robert and been slain in turn by Lord Renly. Others insisted that Renly had killed the king in a drunken quarrel between brothers. Why else should he have fled in the night like a common thief? One story said the king had been killed by a boar while hunting, another that he'd died eating a boar, stuffing himself so full that he'd ruptured at the table. No, the king had died at table, others said, but only because Varys the Spider poisoned him. No, it had been the queen who poisoned him. No, he had died of a pox. No, he had choked on a fish bone. One thing all the stories agreed on: King Robert was dead. The bells in the seven towers of the Great Sept of Baelor had tolled for a day and a night, the thunder of their grief rolling across the city in a bronze tide. They only rang the bells like that for the death of a king, a tanner's boy told Arya. All she wanted was to go home, but leaving King's Landing was not so easy as she had hoped. Talk of war was on every lip, and gold cloaks were as thick on the city walls as fleas on . . . well, her, for one. She had been sleeping in Flea Bottom, on rooftops and in stables, wherever she could find a place to lie down, and it hadn't taken her long to learn that the district was well named. Every day since her escape from the Red Keep, Arya had visited each of the seven city gates in turn. The Dragon Gate, the Lion Gate, and the Old Gate were closed and barred. The Mud Gate and the Gate of the Gods were open, but only to those who wanted to enter the city; the guards let no one out. Those who were allowed to leave left by the King's Gate or the Iron Gate, but Lannister men-at-arms in crimson cloaks and lion-crested helms manned the guard posts there. Spying down from the roof of an inn by the King's Gate, Arya saw them searching wagons and carriages, forcing riders to open their saddlebags, and questioning everyone who tried to pass on foot. Sometimes she thought about swimming the river, but the Blackwater Rush was wide and deep, and everyone agreed that its currents were wicked and treacherous. She had no coin to pay a ferryman or take passage on a ship. Her lord father had taught her never to steal, but it was growing harder to remember why. If she did not get out soon, she would have to take her chances with the gold cloaks. She hadn't gone hungry much since she learned to knock down birds with her stick sword, but she feared so much pigeon was making her sick. A couple she'd eaten raw, before she found Flea Bottom. In the Bottom there were pot-shops along the alleys where huge tubs of stew had been simmering for years, and you could trade half your bird for a heel of yesterday's bread and a â€Å"bowl o' brown,† and they'd even stick the other half in the fire and crisp it up for you, so long as you plucked the feathers yourself. Arya would have given anything for a cup of milk and a lemon cake, but the brown wasn't so bad. It usually had barley in it, and chunks of carrot and onion and turnip, and sometimes even apple, with a film of grease swimming on top. Mostly she tried not to think about the meat. Once she had gotten a piece of fish. The only thing was, the pot-shops were never empty, and even as she bolted down her food, Arya could feel them watching. Some of them stared at her boots or her cloak, and she knew what they were thinking. With others, she could almost feel their eyes crawling under her leathers; she didn't know what they were thinking, and that scared her even more. A couple times, she was followed out into the alleys and chased, but so far no one had been able to catch her. The silver bracelet she'd hoped to sell had been stolen her first night out of the castle, along with her bundle of good clothes, snatched while she slept in a burnt-out house off Pig Alley. All they left her was the cloak she had been huddled in, the leathers on her back, her wooden practice sword . . . and Needle. She'd been lying on top of Needle, or else it would have been gone too; it was worth more than all the rest together. Since then Arya had taken to walking around with her cloak draped over her right arm, to conceal the blade at her hip. The wooden sword she carried in her left hand, out where everybody could see it, to scare off robbers, but there were men in the pot-shops who wouldn't have been scared off if she'd had a battle-axe. It was enough to make her lose her taste for pigeon and stale bread. Often as not, she went to bed hungry rather than risk the stares. Once she was outside the city, she would find berries to pick, or orchards she might raid for apples and cherries. Arya remembered seeing some from the kingsroad on the journey south. And she could dig for roots in the forest, even run down some rabbits. In the city, the only things to run down were rats and cats and scrawny dogs. The potshops would give you a fistful of coppers for a litter of pups, she'd heard, but she didn't like to think about that. Down below the Street of Flour was a maze of twisting alleys and cross streets. Arya scrambled through the crowds, trying to put distance between her and the gold cloaks. She had learned to keep to the center of the street. Sometimes she had to dodge wagons and horses, but at least you could see them coming. If you walked near the buildings, people grabbed you. In some alleys you couldn't help but brush against the walls; the buildings leaned in so close they almost met. A whooping gang of small children went running past, chasing a rolling hoop. Arya stared at them with resentment, remembering the times she'd played at hoops with Bran and Jon and their baby brother Rickon. She wondered how big Rickon had grown, and whether Bran was sad. She would have given anything if Jon had been here to call her â€Å"little sister† and muss her hair. Not that it needed mussing. She'd seen her reflection in puddles, and she didn't think hair got any more mussed than hers. She had tried talking to the children she saw in the street, hoping to make a friend who would give her a place to sleep, but she must have talked wrong or something. The little ones only looked at her with quick, wary eyes and ran away if she came too close. Their big brothers and sisters asked questions Arya couldn't answer, called her names, and tried to steal from her. Only yesterday, a scrawny barefoot girl twice her age had knocked her down and tried to pull the boots off her feet, but Arya gave her a crack on her ear with her stick sword that sent her off sobbing and bleeding. A gull wheeled overhead as she made her way down the hill toward Flea Bottom. Arya glanced at it thoughtfully, but it was well beyond the reach of her stick. It made her think of the sea. Maybe that was the way out. Old Nan used to tell stories of boys who stowed away on trading galleys and sailed off into all kinds of adventures. Maybe Arya could do that too. She decided to visit the riverfront. It was on the way to the Mud Gate anyway, and she hadn't checked that one today. The wharfs were oddly quiet when Arya got there. She spied another pair of gold cloaks, walking side by side through the fish market, but they never so much as looked at her. Half the stalls were empty, and it seemed to her that there were fewer ships at dock than she remembered. Out on the Blackwater, three of the king's war galleys moved in formation, gold-painted hulls splitting the water as their oars rose and fell. Arya watched them for a bit, then began to make her way along the river. When she saw the guardsmen on the third pier, in grey woolen cloaks trimmed with white satin, her heart almost stopped in her chest. The sight of Winterfell's colors brought tears to her eyes. Behind them, a sleek three-banked trading galley rocked at her moorings. Arya could not read the name painted on the hull; the words were strange, Myrish, Braavosi, perhaps even High Valyrian. She grabbed a passing longshoreman by the sleeve. â€Å"Please,† she said, â€Å"what ship is this?† â€Å"She's the Wind Witch, out of Myr,† the man said. â€Å"She's still here,† Arya blurted. The longshoreman gave her a queer look, shrugged, and walked away. Arya ran toward the pier. The Wind Witch was the ship Father had hired to take her home . . . still waiting! She'd imagined it had sailed ages ago. Two of the guardsmen were dicing together while the third walked rounds, his hand on the pommel of his sword. Ashamed to let them see her crying like a baby, she stopped to rub at her eyes. Her eyes her eyes her eyes, why did . . . Look with your eyes, she heard Syrio whisper. Arya looked. She knew all of her father's men. The three in the grey cloaks were strangers. â€Å"You,† the one walking rounds called out. â€Å"What do you want here, boy?† The other two looked up from their dice. It was all Arya could do not to bolt and run, but she knew that if she did, they would be after her at once. She made herself walk closer. They were looking for a girl, but he thought she was a boy. She'd be a boy, then. â€Å"Want to buy a pigeon?† She showed him the dead bird. â€Å"Get out of here,† the guardsman said. Arya did as he told her. She did not have to pretend to be frightened. Behind her, the men went back to their dice. She could not have said how she got back to Flea Bottom, but she was breathing hard by the time she reached the narrow crooked unpaved streets between the hills. The Bottom had a stench to it, a stink of pigsties and stables and tanner's sheds, mixed in with the sour smell of winesinks and cheap whorehouses. Arya wound her way through the maze dully. It was not until she caught a whiff of bubbling brown coming through a pot-shop door that she realized her pigeon was gone. It must have slipped from her belt as she ran, or someone had stolen it and she'd never noticed. For a moment she wanted to cry again. She'd have to walk all the way back to the Street of Flour to find another one that plump. Far across the city, bells began to ring. Arya glanced up, listening, wondering what the ringing meant this time. â€Å"What's this now?† a fat man called from the pot-shop. â€Å"The bells again, gods ha'mercy,† wailed an old woman. A red-haired whore in a wisp of painted silk pushed open a second-story window. â€Å"Is it the boy king that's died now?† she shouted down, leaning out over the street. â€Å"Ah, that's a boy for you, they never last long.† As she laughed, a naked man slid his arms around her from behind, biting her neck and rubbing the heavy white breasts that hung loose beneath her shift. â€Å"Stupid slut,† the fat man shouted up. â€Å"The king's not dead, that's only summoning bells. One tower tolling. When the king dies, they ring every bell in the city.† â€Å"Here, quit your biting, or I'll ring your bells,† the woman in the window said to the man behind her, pushing him off with an elbow. â€Å"So who is it died, if not the king?† â€Å"It's a summoning,† the fat man repeated. Two boys close to Arya's age scampered past, splashing through a puddle. The old woman cursed them, but they kept right on going. Other people were moving too, heading up the hill to see what the noise was about. Arya ran after the slower boy. â€Å"Where you going?† she shouted when she was right behind him. â€Å"What's happening?† He glanced back without slowing. â€Å"The gold cloaks is carryin' him to the sept.† â€Å"Who?† she yelled, running hard. â€Å"The Hand! They'll be taking his head off, Buu says.† A passing wagon had left a deep rut in the street. The boy leapt over, but Arya never saw it. She tripped and fell, face first, scraping her knee open on a stone and smashing her fingers when her hands hit the hard-packed earth. Needle tangled between her legs. She sobbed as she struggled to her knees. The thumb of her left hand was covered with blood. When she sucked on it, she saw that half the thumbnail was gone, ripped off in her fall. Her hands throbbed, and her knee was all bloody too. â€Å"Make way!† someone shouted from the cross street. â€Å"Make way for my lords of Redwyne!† It was all Arya could do to get out of the road before they ran her down, four guardsmen on huge horses, pounding past at a gallop. They wore checked cloaks, blue-and-burgundy. Behind them, two young lordlings rode side by side on a pair of chestnut mares alike as peas in a pod. Arya had seen them in the bailey a hundred times; the Redwyne twins, Ser Horas and Ser Hobber, homely youths with orange hair and square, freckled faces. Sansa and Jeyne Poole used to call them Ser Horror and Ser Slobber, and giggle whenever they caught sight of them. They did not look funny now. Everyone was moving in the same direction, all in a hurry to see what the ringing was all about. The bells seemed louder now, clanging, calling. Arya joined the stream of people. Her thumb hurt so bad where the nail had broken that it was all she could do not to cry. She bit her lip as she limped along, listening to the excited voices around her. â€Å"—the King's Hand, Lord Stark. They're carrying him up to Baelor's Sept.† â€Å"I heard he was dead.† â€Å"Soon enough, soon enough. Here, I got me a silver stag says they lop his head off.† â€Å"Past time, the traitor.† The man spat. Arya struggled to find a voice. â€Å"He never—† she started, but she was only a child and they talked right over her. â€Å"Fool! They ain't neither going to lop him. Since when do they knick traitors on the steps of the Great Sept?† â€Å"Well, they don't mean to anoint him no knight. I heard it was Stark killed old King Robert. Slit his throat in the woods, and when they found him, he stood there cool as you please and said it was some old boar did for His Grace.† â€Å"Ah, that's not true, it was his own brother did him, that Renly, him with his gold antlers.† â€Å"You shut your lying mouth, woman. You don't know what you're saying, his lordship's a fine true man.† By the time they reached the Street of the Sisters, they were packed in shoulder to shoulder. Arya let the human current carry her along, up to the top of Visenya's Hill. The white marble plaza was a solid mass of people, all yammering excitedly at each other and straining to get closer to the Great Sept of Baelor. The bells were very loud here. Arya squirmed through the press, ducking between the legs of horses and clutching tight to her sword stick. From the middle of the crowd, all she could see were arms and legs and stomachs, and the seven slender towers of the sept looming overhead. She spotted a wood wagon and thought to climb up on the back where she might be able to see, but others had the same idea. The teamster cursed at them and drove them off with a crack of his whip. Arya grew frantic. Forcing her way to the front of the crowd, she was shoved up against the stone of a plinth. She looked up at Baelor the Blessed, the septon king. Sliding her stick sword through her belt, Arya began to climb. Her broken thumbnail left smears of blood on the painted marble, but she made it up, and wedged herself in between the king's feet. That was when she saw her father. Lord Eddard stood on the High Septon's pulpit outside the doors of the sept, supported between two of the gold cloaks. He was dressed in a rich grey velvet doublet with a white wolf sewn on the front in beads, and a grey wool cloak trimmed with fur, but he was thinner than Arya had ever seen him, his long face drawn with pain. He was not standing so much as being held up; the cast over his broken leg was grey and rotten. The High Septon himself stood behind him, a squat man, grey with age and ponderously fat, wearing long white robes and an immense crown of spun gold and crystal that wreathed his head with rainbows whenever he moved. Clustered around the doors of the sept, in front of the raised marble pulpit, were a knot of knights and high lords. Joffrey was prominent among them, his raiment all crimson, silk and satin patterned with prancing stags and roaring lions, a gold crown on his head. His queen mother stood beside him in a black mourning gown slashed with crimson, a veil of black diamonds in her hair. Arya recognized the Hound, wearing a snowy white cloak over his dark grey armor, with four of the Kingsguard around him. She saw Varys the eunuch gliding among the lords in soft slippers and a patterned damask robe, and she thought the short man with the silvery cape and pointed beard might be the one who had once fought a duel for Mother. And there in their midst was Sansa, dressed in sky-blue silk, with her long auburn hair washed and curled and silver bracelets on her wrists. Arya scowled, wondering what her sister was doing here, why she looked so happy. A long line of gold-cloaked spearmen held back the crowd, commanded by a stout man in elaborate armor, all black lacquer and gold filigree. His cloak had the metallic shimmer of true cloth-of-gold. When the bell ceased to toll, a quiet slowly settled across the great plaza, and her father lifted his head and began to speak, his voice so thin and weak she could scarcely make him out. People behind her began to shout out, â€Å"What?† and â€Å"Louder!† The man in the black-and-gold armor stepped up behind Father and prodded him sharply. You leave him alone! Arya wanted to shout, but she knew no one would listen. She chewed her lip. Her father raised his voice and began again. â€Å"I am Eddard Stark, Lord of Winterfell and Hand of the King,† he said more loudly, his voice carrying across the plaza, â€Å"and I come before you to confess my treason in the sight of gods and men.† â€Å"No,† Arya whimpered. Below her, the crowd began to scream and shout. Taunts and obscenities filled the air. Sansa had hidden her face in her hands. Her father raised his voice still higher, straining to be heard. â€Å"I betrayed the faith of my king and the trust of my friend, Robert,† he shouted. â€Å"I swore to defend and protect his children, yet before his blood was cold, I plotted to depose and murder his son and seize the throne for myself. Let the High Septon and Baelor the Beloved and the Seven bear witness to the truth of what I say: Joffrey Baratheon is the one true heir to the Iron Throne, and by the grace of all the gods, Lord of the Seven Kingdoms and Protector of the Realm.† A stone came sailing out of the crowd. Arya cried out as she saw her father hit. The gold cloaks kept him from falling. Blood ran down his face from a deep gash across his forehead. More stones followed. One struck the guard to Father's left. Another went clanging off the breastplate of the knight in the black-and-gold armor. Two of the Kingsguard stepped in front of Joffrey and the queen, protecting them with their shields. Her hand slid beneath her cloak and found Needle in its sheath. She tightened her fingers around the grip, squeezing as hard as she had ever squeezed anything. Please, gods, keep him safe, she prayed. Don't let them hurt my father. The High Septon knelt before Joffrey and his mother. â€Å"As we sin, so do we suffer,† he intoned, in a deep swelling voice much louder than Father's. â€Å"This man has confessed his crimes in the sight of gods and men, here in this holy place.† Rainbows danced around his head as he lifted his hands in entreaty. â€Å"The gods are just, yet Blessed Baelor taught us that they are also merciful. What shall be done with this traitor, Your Grace?† A thousand voices were screaming, but Arya never heard them. Prince Joffrey . . . no, King Joffrey . . . stepped out from behind the shields of his Kingsguard. â€Å"My mother bids me let Lord Eddard take the black, and Lady Sansa has begged mercy for her father.† He looked straight at Sansa then, and smiled, and for a moment Arya thought that the gods had heard her prayer, until Joffrey turned back to the crowd and said, â€Å"But they have the soft hearts of women. So long as I am your king, treason shall never go unpunished. Ser Ilyn, bring me his head!† The crowd roared, and Arya felt the statue of Baelor rock as they surged against it. The High Septon clutched at the king's cape, and Varys came rushing over waving his arms, and even the queen was saying something to him, but Joffrey shook his head. Lords and knights moved aside as he stepped through, tall and fleshless, a skeleton in iron mail, the King's Justice. Dimly, as if from far off, Arya heard her sister scream. Sansa had fallen to her knees, sobbing hysterically. Ser Ilyn Payne climbed the steps of the pulpit. Arya wriggled between Baelor's feet and threw herself into the crowd, drawing Needle. She landed on a man in a butcher's apron, knocking him to the ground. Immediately someone slammed into her back and she almost went down herself. Bodies closed in around her, stumbling and pushing, trampling on the poor butcher. Arya slashed at them with Needle. High atop the pulpit, Ser Ilyn Payne gestured and the knight in black-and-gold gave a command. The gold cloaks flung Lord Eddard to the marble, with his head and chest out over the edge. â€Å"Here, you!† an angry voice shouted at Arya, but she bowled past, shoving people aside, squirming between them, slamming into anyone in her way. A hand fumbled at her leg and she hacked at it, kicked at shins. A woman stumbled and Arya ran up her back, cutting to both sides, but it was no good, no good, there were too many people, no sooner did she make a hole than it closed again. Someone buffeted her aside. She could still hear Sansa screaming. Ser Ilyn drew a two-handed greatsword from the scabbard on his back. As he lifted the blade above his head, sunlight seemed to ripple and dance down the dark metal, glinting off an edge sharper than any razor. Ice, she thought, he has Ice! Her tears streamed down her face, blinding her. And then a hand shot out of the press and closed round her arm like a wolf trap, so hard that Needle went flying from her hand. Arya was wrenched off her feet. She would have fallen if he hadn't held her up, as easy as if she were a doll. A face pressed close to hers, long black hair and tangled beard and rotten teeth. â€Å"Don't look!† a thick voice snarled at her. â€Å"I . . . I . . . I . . . † Arya sobbed. The old man shook her so hard her teeth rattled. â€Å"Shut your mouth and close your eyes, boy.† Dimly, as if from far away, she heard a . . . a noise . . . a soft sighing sound, as if a million people had let out their breath at once. The old man's fingers dug into her arm, stiff as iron. â€Å"Look at me. Yes, that's the way of it, at me.† Sour wine perfumed his breath. â€Å"Remember, boy?† It was the smell that did it. Arya saw the matted greasy hair, the patched, dusty black cloak that covered his twisted shoulders, the hard black eyes squinting at her. And she remembered the black brother who had come to visit her father. â€Å"Know me now, do you? There's a bright boy.† He spat. â€Å"They're done here. You'll be coming with me, and you'll be keeping your mouth shut.† When she started to reply, he shook her again, even harder. â€Å"Shut, I said.† The plaza was beginning to empty. The press dissolved around them as people drifted back to their lives. But Arya's life was gone. Numb, she trailed along beside . . . Yoren, yes, his name is Yoren. She did not recall him finding Needle, until he handed the sword back to her. â€Å"Hope you can use that, boy.† â€Å"I'm not—† she started. He shoved her into a doorway, thrust dirty fingers through her hair, and gave it a twist, yanking her head back. â€Å"—not a smart boy, that what you mean to say?† He had a knife in his other hand. As the blade flashed toward her face, Arya threw herself backward, kicking wildly, wrenching her head from side to side, but he had her by the hair, so strong, she could feel her scalp tearing, and on her lips the salt taste of tears.

Tourism, a factor of sustainable development

All forms of tourism development that are conducive to saving rare and precious resources, in particular water and energy, as well as avoiding so far as possible waste production, should be given priority and encouraged by national, regional and local public authorities; To minimize the use of scarce and non-renewable resources in the development and operation of tourism facilities and services. A sustainable future depends on the careful management of resources to ensure their availability for present and future generations. Resources that are non-renewable, in limited supply, or essential for life support are of particular concern. These include land, fresh water, forests, minerals and fossil fuels. Conservation of energy is important, especially where it is derived from non-renewable resources. Tourism is a signiï ¬ cant user of resources in many areas. Ensuring that it uses resources eï ¬Æ'ciently is important both for the wellbeing of the local environment and host community and in maintaining global resources. Eï ¬Æ'cient use of resources, notably energy derived from fossil fuels, is also important in the reduction of polluting emissions. Resource eï ¬Æ'ciency in tourism will be achieved largely by changing the consumption patterns of tourists and tourism enterprises. Enterprises should be encouraged to establish environmental management systems to minimize impacts and drive a process of continual improvement. To minimize the pollution of air, water and land and the generation of waste by tourism enterprises and visitors. Maintaining environmental purity means reducing waste and harmful emissions to the environment in order to preserve the quality of the air, water and land that sustain life, health and biodiversity. Actions should address all aspects of pollution prevention and control throughout the lifecycle of tourism development, during and after the use of facilities, as well as the impacts of tourists themselves. Although local impacts on the environment, such as local air and water quality, are the most immediately apparent to local communities and to visitors, the tourism industry also has global environmental impacts. Governments need to recognize the responsibilities towards both the global and the local environment that are inherent in maintaining environmental purity. There is a need for a profound change in the way we generate and use energy and in other activities that release greenhouse and other gases into the atmosphere. Global pollution may also impact many local destinations through the consequences of climate change. As with promoting resource eï ¬Æ'ciency, waste and pollution control will be achieved largely by changing the consumption patterns of tourists and tourism enterprises. This should be a key component of individual environmental management systems within enterprises.

Organisational Structures And Cultures Within The Uk Commerce Essay

This instance survey is about Mr Smith ‘s eating house. Mr Smith is a alien who has lived in the UK for many old ages. His household in Africa operates a concatenation of eating houses across the continent and he is hence familiar with this sort of concern. At present the Smith Restaurant has a cardinal location in London, near to many attractive forces and is easy accessible by public conveyance. His eating house is a little household concern – he is the laminitis, proprietor and besides the Managing Director. Although he has two Assistant Directors and three Supervisors, he has a direct control over direction and operational issues such as hiring of staff, selling, gross revenues publicity, accounting and finance section. The eating house has fifty employees largely made up of international pupils who work portion clip. These pupils are attracted by the flexible on the job conditions that Mr Smith offers. This allows them to work portion clip during term clip and full clip during holiday. Recently the eating house has seen a large addition in its clients due to the popularity of its European and International culinary arts. These factors have convinced Mr Smith of the wisdom of opening similar eating houses throughout the UK. Mr Smith is the 1 who makes all determinations and he has a direct control over direction and other operational issues. The current issue at the eating house is that Mr Smith is loath to enroll new staff and to get by with the increased activity in the eating house he has reduced staff tiffin clip. Some staff felt that these alterations should non hold been introduced without their consent. When one employee complained about the state of affairs, he was sacked. The remainder of the employees are unhappy but they are afraid to voice their concerns for fright of fring their occupations. Harmonizing to Mr Smith, he pays his employees really good and hence they will be happy with his determinations ; his determinations are non for argument ; directors should do the determinations and subsidiaries must obey. He does non believe in confer withing staff when he has to do of import determinations. As a consequence, a feeling of weakness, disaffection, and fright have developed amongst staff. The recent alterations in employees ‘ working conditions have increased the degrees of absenteeism and lateness. Mr Smith is now really concerned that if such tendencies continue, the eating house may non be able to get by with the increased client demand. Bing one of the longest helping employees, Mr Smith asked me to see the above issues and rede him in visible radiation of the enlargement and recent developments of the concern. My undertaking is to rede him on the followerss within the concatenation of new eating houses. Organizational constructions and civilizations ; Approachs to direction and leading manners ; Motivational theories and their application ; Group behavior, teamwork and engineering Organizational construction creates a model of order and bid through which the activities of the administration can be planned, organised, controlled, and directed towards the ends and aims of the administration. The construction defines undertakings and duties, functions, relationships and communicating. Within the UK, most eating houses have entrepreneurial, functional and geographical constructions. 1. Entrepreneurial Structure: This construction is appropriate for little proprietor managed companies, for illustrations: a little eating house, a small-scale industrial unit, or a little proprietary concern. 2. Functional Structure: This is the most normally used footing for grouping activities harmonizing to specialization that is organizing the concern harmonizing to what each section does. Specialised accomplishments and deputation of authorization to directors are needed to look after different functional countries. 3. Geographic construction: Activities are grouped harmonizing to location. Different services are provided by geographical boundaries harmonizing to peculiar demands and demands, the convenience of consumers, or for easiness of disposal.Advantages and disadvantages of organizational constructionsOrganizational constructionAdvantageDisadvantageEntrepreneurialQuick decision-making Excessive trust on the owner-managerFunctionalSpecialization Accountability Clarity Closed communicating could take to miss of focal point. Departments can go immune to alter. Coordination may take excessively long. Gap between top and underside.GeographicServe local demands better. Positive competition. More effectual communicating between house and local clients. Conflict between local and cardinal direction. Duplicate of resources and maps.The UK eating houses may hold hierarchal, tall or level constructionHierarchical construction: Refers to Authority: the right to exert powers such as hiring and fire or purchasing and merchandising on behalf of the administration Duty: the allotment of undertakings to persons and groups within the administration Accountability: the demand for persons to explicate and warrant any failure to carry through their duties to their higher-ups in the hierarchyTall and level hierarchal constructions:In the tall construction there are narrower spans of control and more degrees of bid – that is many managerial degrees and fewer staff. In the level construction there are broader spans of control and few degrees of bid – that is few managerial degrees and many staff. For illustration, the McDonald ‘s eating houses all have a level construction. The director in each topographic point of concern controls the other helpers and employees. He takes all the determinations and he is in charge of the chief maps like, R & A ; D, selling, finance and human resources and the other staff do the merchandising.Advantages of tall and level constructionsTall constructionFlat constructionManager can anticipate rapid publicity. With a little span of control, a director is able to give significant periods of clip to each subsidiary. Closer contact between directors and junior workers A broad span of control encourages deputation and motive through occupation enrichment Lower direction operating expense costs Horizontal and sidelong communicating is encouraged Promotions are existent and meaningful Closer contact between top direction and lower degreesTall constructionNarrow spans of controlFlat constructionBroad span of controlOrganizational civilizationsCharles Handy defined it as: ‘The manner things are done around here ‘Every concern is made up of different civilizations, and the civilizations that are present within the concern depend on the direction manners and organizational constructions that are used. Handy ‘s four types of civilizations are: Power civilization: Best suited for little entrepreneurial administrations and relies on trust, empathy and personal communicating for its effectivity. Role civilization: Emphasizes on power and place within the administration. This type of civilization applies when administrations are large and inflexible. Task civilization: Job-oriented or project-oriented. This works good in a matrix administration construction. Person civilization: Works about educated persons. Examples are groups of barristers, designers, physicians or advisers. Looking at Handy ‘s four chief types of administration civilizations it can be seen that most of the UK eating houses follow the power civilization.Organizational construction and civilization of Mr Smith ‘s eating houseAfter analyzing Mr Smith ‘s instance survey and the latest issues, it is clear that his eating house is following an entrepreneurial and hierarchal construction, and a power civilization since it is a household owned concern where there is inordinate trust is on the owner-manager ; Mr Smith has authorization, duty and answerability within the administration. The distribution of undertakings, the definition of authorization and duty, and the relationship between members of the administration are established on a personal and informal footing. Therefore I am convinced that the direction manner, organizational construction and civilization are act uponing employees ‘ behavior within administration. However, with Mr Smith ‘s program to spread out and develop new eating houses across the UK, there is demand for a formal organizational construction and civilization, which has to be carefully designed, so as to avoid struggle and promote the willing engagement of staff for effectual organizational public presentation. I believe that Mr Smith concern should hold a level structured along functional lines with major countries including, Gross saless and Marketing, Human Resources, Accounting and Finance, and Buying Departments. With a level construction the concern will hold: A broad span of control encouraging deputation and motive through occupation enrichment. Lower direction operating expense costs. Better communications as horizontal and sidelong communicating is encouraged. Real and meaningful publicities. Closer contact between top direction and lower degreesFactors that may act upon single behavior of Mr Smith ‘s employeesThe person: The person is a cardinal characteristic of organizational behavior. When the demands of the person and the demands of the administration are incompatible, this can ensue in defeat and struggle. Then it the work of the direction to incorporate the person and the administration and to supply a working environment where person ‘s demands is satisfied every bit good as administration ends are achieved. The group: Group exists in all administrations and are indispensable to their working and public presentation. Peoples in groups influence each other in many ways and groups may develop their ain hierarchies and leaders. Group pressures can hold a major influence over the behavior and public presentation of single members. The administration: Individual behavior is affected by forms of administration construction, engineering, manners of leading and systems of direction through which organizational processors are planned, directed and controlled. Therefore, the focal point of attending is on the impact of administration construction and design, and forms of direction, on the behavior of people within the administration.Undertaking 2:How organizational theory underpins rules and patterns of direction, how this would impact on the new eating houses?The survey of direction theory ( besides termed direction thought ) and its application in administrations brings alterations in behavior. It helps to understand the rules underlying the procedure on direction. It helps to understand the interrelatedness between direction theory, rules and patterns of direction, and behavior in administrations. Directors learned about how they should act. This will act upon their attitudes towards direction pattern. The differ ent attacks to direction theory are: Classical attack ; scientific direction ; Bureaucracy ; Human dealingss attack ; Systems attack ; and Contingency attack. These assorted attacks underpin the common rules of direction that administrations should pattern in their concern, which mean they are based on positions of administrations, their intent and duties, construction, division of work, hierarchy of direction, proficient demands, regulations and ordinances and behavior.Fayol 14 Principles of Management:Division of work: Specialization increases end product as employees become more efficient. Authority: Gives directors the right to give orders. Discipline: Employees must conform to esteem the regulations that govern the administration and the usage of punishments for interrupting the regulations. Integrity of bid: Merely one higher-up should give orders to employees. Integrity of way: Organizational activities holding the similar aim should be directed by one director utilizing one program. Subordination of single involvements to general involvement: The administration involvement should rule employees ‘ or group involvements. Wage: A just pay for workers and their services. Centralization: The grade to which subordinates participate in decision-making. Scalar concatenation: Communicationss should follow this concatenation. Order. Peoples and stuffs should be in the right topographic point at the right clip. Equity. Directors should be sort and carnival to their subsidiaries. Stability of term of office. High employee turnover is inefficient. Management should supply orderly forces planning and guarantee that replacings are available to make full vacancies. Initiative. Employees who are allowed to arise and transport out programs will exercise high degrees of attempt. Esprit de corps. Promoting squad spirit will construct harmoniousness and integrity within the administration. Suggestion: Mr Smith should follow these rules of direction. Directors will hold to execute these five maps ( by H Fayol ) : Plan and prognosis ; organise ; bid ; co-ordinate ; and command.The different attacks to direction theoryClassical attack:Emphasis on intent ; Formal construction ; Division of work ; Hierarchy of direction ; Technical demands ; Common rules of administration. Scientific direction and Bureaucracy are the two sub-grouping of the classical attack. Scientific direction – F.W Taylor ( 1911 ) : Scientific choice and preparation of workers ; Development of a true scientific discipline for each component of an person ‘s work ; Co-operation with the employees to guarantee work is done as set ; Division of work and duty between direction and the employees ; Improve production efficiency through work surveies, tools, economic inducements. Bureaucracy – Max Weber ( 1947 ) : Formal hierarchal construction ; Administration by functional forte ; Rules and ordinance ; Impersonality ; Employment based on proficient makings.Human dealingss attack:Elton Mayo and the Hawthorne Studies ( 1933 ) discovered that the informal administration, societal norms, credence, and sentiments of the group determined single work behavior. Maslow, McGregor, Herzberg, and many others stressed the importance of societal dealingss in administrations, understanding workers and directors as human existences with societal and emotional demands. Systems attack: Administrations are unfastened systems that invariably interact with the external environment: Inputs ( resources and information ) transmutation procedure end products ( merchandises, services, information ) feedback Contingency attack: Contingency theory does non place or urge any peculiar attack to administration and direction. Appropriate direction attack depends on situational factors faced by an administration. Suggestion: After comparing the above managerial attacks I believe that the classical attack will outdo suit Mr Smith eating houses. The classical attack Centres on understanding the intent of an administration and so analyzing its construction. They play accent on the planning of work, proficient demands, principal of direction and behavior. Attention is given to the division of work, responsibilities, duties, keeping specialization and co-ordination, hierarchy of direction and formal organizational relationships.Undertaking 3:Different leading manners and their effectivityDefinition: Leadership in an administration is to take employees to work in a given way to accomplish its ends and aims.The three manners of leading are:LeadershipDemocratic LeadershipAutocratic LeadershipLaisser-faire LeadershipAutocratic leading: All authorization is centred on the leader and determinations are enforced by agencies of wagess and the fright of penalty. Communication is one-way, from the leader to the followings. Advantage: Quick decision-making. Disadvantage: Its consequence upon group morale ; creates struggle. Democratic leading: In contrast, democratic takes into history the suggestions of the members and of the leader. It is a human dealingss attack, in which all members of the group can take part and lend to better the quality of the concluding determination. Advantages: Increased morale and support for better determinations through shared thoughts among group members. Disadvantages: Slower decision-making and diluted answerability for determinations. Individualistic leading: The leader exercises really small control over group members. A member is given a end and largely left entirely to make up one's mind how to accomplish it. The leader maps chiefly as a group member, supplying merely every bit much advice and way as is requested. Advantage: Opportunity for single development offered to group members. All individuals are given the opportunity to show themselves and to work comparatively independently. Disadvantage: Lack of group coherence and integrity toward organizational aims. Without a leader, the group may hold small way and deficiency of control. The consequence can be inefficiency or even worse, pandemonium. Suggestion: Mr Smith is using an important leading in his first eating house because his concern is little. But now that he wants to spread out his concern he has to follow a different manner of leading. I would propose that he has to follow the democratic leading within his new eating house. This is because the democratic manner is a human relation attack in which all staff participates and contributes in the decision-making. This will forestall struggle between staff.Different motivational theories and their applicationDefinition: Motivation can be described as the way and continuity of action. It is concerned with why people choose a peculiar class of action in penchant to others. The intent of motivational theories is to foretell behavior. The difference theories of motive are:MotivationContent Theory ( nonsubjective )Procedure Theory ( subjective )HerzbergAdamsHandyVroomMcGregor Theory X & A ; YMaslowMcClellandMaslow ‘s hierarchy of demandsChallenging occupation ; accompli shment in work Job rubric ; high position occupation Friendship at work Safe status at work Pay ; pleasant working status The hierarchy of demands are shown as a series of stairss in the signifier of a pyramid ; it implies a thinning out demands as people progress up the hierarchy. Based on Maslow ‘s theory, one time the lower-level demands have been satisfied ( physiological and safety demands ) people advanced up the hierarchy. Therefore to supply motive for a alteration in behavior, the director must direct attending to the following degree of demands ( love or societal demands ) that seek satisfaction.McGregor – Theory X & A ; YTheory X premises:– Peoples inherently dislike work.– People must be supervised to make work to accomplish aims. – People prefer to be directed.Theory Y premises:-People position work every bit being every bit natural as drama and remainder. -People will exert autonomy and self-denial towards accomplishing aims they are committed to. -People learn to accept and seek duty.Herzberg ‘s Two-factor theoryIncentives – Intrinsic factors: Factors increase occupation satisfaction Hygiene factors – Extrinsic factors: whose absence can make occupation dissatisfaction Accomplishment Supervision Recognition Company policy Work itself Working conditions Duty Salary Promotion Peer relationship Growth SecurityMcClelland theory:Need for accomplishment: Personal duty Feedback Moderate hazard Need for power: Influence Competitive Need for association: Credence and friendly relationship Concerted Suggestion: Mr Smith does non depute ; does non give employees duties ; employees are non considered portion of the group ; they feel insecure in the employment ; they can non voice their sentiments ; he imposes his regulations and ordinances on employees. In add-on he has reduced employees ‘ lunch-time. Here Mr Smith is utilizing McGregor ‘s Theory X ; employees are unhappy and de-motivated to work as their lunch-time has been reduced but their rewards have non increased. Therefore, since he wants to spread out his concern throughout UK, I will urge the Maslow ‘s hierarchy of demands theory to Mr Smith. Directors will hold to supply motive for a alteration in behavior by fulfilling the lower-level demands so that the employees ‘ basic wage, safe working conditions ( demand to remain alive, have nutrient, shelter ) and occupation security, periphery benefits, protection against unemployment, unwellness are satisfied. This will promote the willing engagement of employees for effectual organizational public presentation.The relationship between motivational theory and the pattern of directionThe intent of motivational theories is to foretell behavior ; and behaviour of people in administrations depends on patterns of direction. If directors practise Fayol ‘s 14 rules of direction, so employees at all degrees are motivated to work. Peoples by and large respond in the mode in which they are treated. Therefore, to command human behaviour a heavy duty is placed on directors and the activity of direction, where attending must besides be given to allow systems of motive, occupation satisfaction and wagess. Consequently, Mr Smith must understand how good direction patterns will actuate staff to work. Directors should be after and calculate, organize, bid, co-ordinate, and command suitably in an effort to fulfill employees ‘ demands so that they are motivated to work. This will make an organizational clime in which employees can work volitionally and efficaciously to accomplish the ends of the administration. Directors should acquire the best public presentation from employees to pull more clients. Directors should use this policy: The demands, wants and rights of employees to be treated reasonably and with self-respect.Undertaking 4:Nature of groups and group behavior within administrationsâ€Å" A group comprises two or more persons who interact in the corporate chase of a common end. They portion values and ends, are involved in regular activities together, and place themselves as members of the group and are identified as such by others † . ( From talk notes – AJ ) . Another utile manner of specifying group is a aggregation of people who portion most, if non all, of the undermentioned features: A definable rank ; Group consciousness ; A sense of shared intent ; Mutuality ; Interaction ; Ability to move in a unitary mode. Formal groups ( official groups ) : Created to transport out specific undertakings set up by the administration to finish assigned undertakings. Formal groups may be divided into two classs: Functional groups: Consist of changing size of work units, with a director and subsidiaries who are responsible for a scope of responsibilities and maps within the administration, for illustration: the finance section, the wages subdivision and the grosss subdivision. Undertaking groups: Created for the despatch of specific concern or operations, such as a undertaking squad, direction squad or co-ordinating commission. Informal groups ( unofficial groups ) : Created by the single members for the intent of sharing a common involvement. Importance of informal groups: The spread of information through informal webs – the pipeline – is frequently much faster and more influential than through formal groups. There is the possible for struggle between functions held in formal and informal groups peculiarly in regard of leading, where the informal leader may non be the same individual as the formal leader. Two informal groups: Interest groups: develop around the shared chase of a specific end by certain employees, which may or may non be related to the administration. Friendship groups: Persons fall ining together for assorted societal activities The factors act uponing Group Behaviour: Cole ( 1996 ) Size of the group Leadership and direction manner Group coherence Motivation of group members Norms of groups Group/team functions The work environment The group undertakingFactors taking to effectual teamwork within the new concernPeters and Waterman defines five factors for effectual teamwork: The Numberss should be little: each member will so stand for the involvement of his or her section. The squad should be of limited continuance: Exist merely to decide a peculiar undertaking. Membership should be voluntary. Communication should be informal and unstructured. It should be action-oriented. The squad should complete with a program for action.The influences that threaten success of teamworkThe squad does non work around the undependable people. A smaller group of people does most of the work and a larger group pretends to assist. Sometimes team members do non work good together and may work against each other. This may ensue dysfunctional squads, caused by: – Lack of trust is the most common job afflicting squads ; – Lack of squad coherence – Lack of a clearly defined intentImpact of engineering on squad operationTechnology: Technologies such as electronic mail, nomadic phones, blackberry, groupware and computing machines can better and in some instances delay squad operation. To be able to work efficaciously, squads must be kept up-to-date with cognition as engineering alterations. Communication: Successful squads communicate successfully by electronic mail, nomadic phone, phone engineerings such as blackberry and 3G informations cards and 3GB USB dongles, groupware and personal computing machines. Change: Successful squads can successfully bring-up alteration. Teams will go less effectual and efficient if they do non react to altering internal and external factors. In contrast, antiphonal squads are more effectual, efficient and, are able to lift to the challenges of the modern concern universe. Networks and practical squads: In the modern connected universe, it is easier for squads to pass on and web. It is possible to make practical squads which ne'er ( or seldom ) meet in physical locations and utilize a scope of web tools to pass on and join forces.Global and cross-cultural squadsUndertaking 5:Schemes for the eating houses stakeholder ‘s demandsEmployees:Mr has to follow HR patterns to guarantee that the administration is able to accomplish success through people. Staffing the administration: Sufficient Numberss of the right people in the right topographic point, at the right clip, and at the right cost for the administration. Reward and acknowledgment: Creating structures that maximise enlisting, keeping and motive ; obtaining the best public presentation from the people available. Performance betterment throughout the administration, for single, squad and organizational effectivity Pull offing behaviour – guaranting that persons are encouraged to act in a manner that allows and Fosters better working relationships.Customers:Mr Smith and his country directors should supervise the changing demands and outlooks of its clients, and the quality of service they require.Decision and recommendations1. With Mr Smith ‘s program to spread out and develop new eating houses across the UK, there is demand for a formal organizational construction and civilization, which has to be carefully designed to promote the willing engagement of staff for effectual organizational public presentation. 2. Mr Smith should follow the rules of direction – directors will hold to execute these five maps ( by H Fayol ) ; program and prognosis ; organise ; bid ; co-ordinate ; and command. 3. The classical attack will accommodate his concern as it plays accent on the planning of work, proficient demands, rule of direction and behavior. 4. Alongside he has to follow the democratic leading in which all members of the group can take part and lend to better the quality of the concluding determination. 5. Area directors will hold to supply motive for a alteration in behavior by fulfilling the employees ‘ demands through wagess.MentionWeb sites:1. hypertext transfer protocol: //ezinearticles.com/ ? id=1269812 2.http: //choo.fis.utoronto.ca/FIS/courses/LIS1230/LIS1230sharma/history6.htm ( Maslow ‘s hierarchy of demands ) 3. hypertext transfer protocol: //www.hnc-business.co.uk/unit3.htmlModule Tutor Lecture notes and electronic mails:Dhlamini S. , 2009. Administrations and Behaviour ( unit 3 ) H1, HND in Business. London: Guildhall College